Privacy Policy
Aruhi Handlooms ("we", "us", "our") operates the website aruhihandlooms.com. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or make a purchase.
Information We Collect
We collect information you provide directly to us, including your name, email address, phone number, shipping and billing address, and payment details when you place an order, create an account, or contact us. We also automatically collect certain information such as your IP address, browser type, and browsing behaviour on our site through cookies and analytics tools.
How We Use Your Information
We use your information to:
Process and fulfil your orders, including shipping and delivery
Communicate with you about your orders, account, or customer service requests
Send you promotional emails or WhatsApp messages, only if you have opted in
Improve our website, products, and customer experience
Detect and prevent fraud
Payment Information
All payments are processed through secure, PCI-DSS compliant payment gateways. We do not store your full card details on our servers.
Sharing of Information
We do not sell your personal information. We may share your information with trusted third parties who help us operate our business, including payment processors, shipping and logistics partners (such as Delhivery), and email/SMS service providers, solely for the purpose of fulfilling your order and communicating with you.
Cookies
Our website uses cookies to remember your cart, preferences, and to understand how visitors use our site. You can disable cookies through your browser settings, though some features of the site may not work correctly as a result.
Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, alteration, or disclosure.
Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us at contact@aruhihandlooms.com. You may also unsubscribe from marketing communications at any time.
Children's Privacy
Our website is not directed at children under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: contact@aruhihandlooms.com
Phone: +91 98045 91992
Address: Bora, Mamudpur, Naihati, North 24 Parganas, West Bengal - 743166